What’s On Your Mind?

Community is important to us, and that’s why we’re all ears for your questions and comments! Check out our FAQ below for answers to questions we get often, or contact us at the form below.

We’re a small team, so we ask for your patience as we work to respond to your inquiry.

What’s On Your Mind?

Community is important to us, and that’s why we’re all ears for your questions and comments! Check out our FAQ below for answers to questions we get often, or contact us at the form below.

We’re a small team, so we ask for your patience as we work to respond to your inquiry.

FAQs

How customizable will I be able to make my poster?

Not only is your character fully customizable; the routine headlines, poses, colors, backgrounds and title for the poster itself are yours to change. Plus, you can always give it a try before you buy when you click to the page, “CREATE.”

Do you print the posters?

We don’t offer printing yet, but we do provide you with a ton of different ways that you can print your poster in the size, quality, and accessories you want! Check out our Poster Possibilities page for more information.

What if you don’t have the activities I need to build my child’s routine?

Not a problem! While we’re always expanding our library to include new illustrations, we recognize that specific activities in your routine may not be accounted for yet. Our “upload a photo” feature makes it easy to select photos from your device to incorporate into your child’s poster.

Do you accept refunds?

The beauty of the digital process is that you can create your poster in real-time and even approve a proof at the end. Unfortunately, we cannot process any refunds after approval of the digital proof. However, if your download is not appearing correctly or at all, please click the “Report Issue” button on the page, or contact us through the form on this page.

We’re interested in buying multiple Focus Posters. Is there a discount?

Contact us! We’re happy to discuss bulk pricing for large orders.

I’m ordering for a school/health organization. Do you do partnerships?

Please contact us with further details, we are working on a number of products and services for education and healthcare systems.

Send Us a Message

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Cookies Policy

Introduction

1. This Cookies Policy explains how Focus Posters, a dba of Intraspark, LLC, uses cookies on our website, FocusPosters.com.

Types of Cookies

2. We use the following types of cookies:

  • Session management: To maintain your session and remember your preferences.
  • Personalization: To customize your user experience and remember your preferences.
  • Tracking: To analyze user behavior and improve our website.

Managing Cookies

3. You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Changes to This Cookies Policy

4. We may update this Cookies Policy from time to time. We will notify you of any changes by posting the new Cookies Policy on this page.

Contact Us

5. If you have any questions or concerns about this Cookies Policy, please contact us at hello@focusposters.com.

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Terms of Service

Introduction

1. These Terms of Service ("Terms") govern your access to and use of the website FocusPosters.com, operated by Focus Posters, a dba of Intraspark, LLC ("Company," "we," "us," or "our").

Eligibility and Account Registration

2. To use our website, you must be at least 13 years old. Users under the age of 18 require parental consent at checkout through an age gate. You are responsible for maintaining the confidentiality of your account information.

Intellectual Property Rights

3. All intellectual property rights in the posters and avatars, including but not limited to copyright, are owned by the Company.

User Conduct

4. You must use appropriate language on the posters and avatars. Banned words will be prompted with a pop-up during use of the application. Users who repeatedly violate guidelines or create inappropriate content may face account deletion and order cancellation.

Customer Contract and Return Policy

5. Please refer to the provided Customer Contract and Return Policy for information on digital downloads, physical posters, payment methods, intellectual property rights, and the return policy for physical posters.

Dispute Resolution, Governing Law, and Jurisdiction

6. Any disputes arising from these Terms shall be resolved through negotiation, mediation, or arbitration. The laws of the United States will govern these Terms, and any disputes will be subject to the exclusive jurisdiction of the courts of the United States.

Reporting Inappropriate Content or Guideline Violations

7. Users can report inappropriate content or guideline violations by emailing hello@focusposters.com.

Appeals Process

8. Users who wish to appeal account deletion or order cancellation due to guideline violations can contact hello@focusposters.com.

Third-Party Services

9. Our website uses third-party services such as Google Analytics, Mailchimp, Klaviyo, and Many Chat. Please refer to their respective privacy policies or data handling practices for more information.

Modifications and Customizations

10. Users can only modify text on posters and create avatars within the avatar creator on the site. Once a purchase is complete, no further customizations or size modifications can be made.

Shipping Damages Guarantee for Physical Posters

11. Physical posters are guaranteed through shipping, and any shipping damages will be compensated.

International Users

12. International users cannot purchase printed posters at this time.

Changes to These Terms

13. We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page.

Contact Us

14. If you have any questions or concerns about these Terms, please contact us at hello@focusposters.com.

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Page Under Consruction

We've got a lot going on here at Focus Posters headquarters that we can't wait to show you! This page will be available soon, and you can be one of the first to know when you sign up for our newsletter below:

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Support

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